You’ll learn the results of over 20 years of research that reveal the critical attributes to successful performance improvement programs.
You’ll learn how to:
- Explain the most common reasons why improvement initiatives fail
- Describe the 3 most critical elements for sustainable improvement
- Initiate an approach to fill gaps in your personal or organizational capabilities
Any organization can be great for a day, a month, or even a year. But most agree that “sustainability” is much more elusive. Energize your efforts at improvement with this program that summarizes 20 years of study in performance improvement across industry. We will review findings from a recent study of contemporary practices, discuss the role of Emotional Intelligence in PI, and share the business case for Project Portfolio Management (PPM). Taken together we share the secrets to sustainable improvement capability.
FREE RESOURCE: This training offers various white papers that establish the business case and ROI for Project Portfolio Management. Details shared during training.
Interested to have us train your team? Contact Us
More Videos
Tool-of-the-Month Club: Fishbone & 5-Why’s Analysis
The Fishbone is a powerful tool for revealing root causes, and putting them into logical categories for purposes of further study. The Fishbone is a powerful analytical tool and great for brainstorming sessions. Even if you feel you understand the fundamentals of the Fishbone, this program will demonstrate how to take this tool to the next level! Ever considered transforming a Fishbone into a Pareto Chart? We’ll show you how!
The 5 Why’s is our first foray into analytical tools to help reveal the root cause of performance problems. Even if you feel you understand the foundation of the 5 Why’s, you’ll learn ways to adapt the tool beyond its traditional application by moving your inquiry in different directions. The 5 Why Tool is an excellent group brainstorming tool.
Tool-of-the-Month Club: The Critical to Quality (CTQ) Tree
The CTQ Tree is the foundation of many process improvement methodologies including PDSA, Lean and Six Sigma. In this program we share the tool, illustrate its use, and share case study examples.
Participants will receive a tool from the COMPASS® Quality Management System corresponding with the topic of this program. Each TOTM program is designed to last 45 minutes or less. If you miss this program and view the recording, you may receive the tool by sending your request to info@creato.com.
Complete the entire series and receive an official Certificate of Completion.