The CTQ Tree is the foundation of many process improvement methodologies including PDSA, Lean and Six Sigma. In this program we share the tool, illustrate its use, and share case study examples.
Participants will receive a tool from the COMPASS® Quality Management System corresponding with the topic of this program. Each TOTM program is designed to last 45 minutes or less. If you miss this program and view the recording, you may receive the tool by sending your request to info@creato.com.
Complete the entire series and receive an official Certificate of Completion.
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Lean vs. Six Sigma: Better, Faster, Cheaper
Lean and Six Sigma are improvement methods that have contributed to making products and services better, faster and cheaper. But how do they work, what makes the methods similar, and what makes them different? Moreover, how can you begin applying these concepts in your daily work? We will demystify Lean and Six Sigma, share simple definitions and demonstrate simple applications, and introduce tools and exercises that you can bring to your own teams as the first step in producing great results.
Tool-of-the-Month Club: The Histogram
When it comes to creating a snapshot of process performance that illustrates the “Voice of the Process,” there may be no better tool than the histogram. More than this, the histogram is the starting point for discussions about Capability, a Six Sigma metric. In this session we will share various ways to create the histogram, how to effectively interpret the output, and how to leverage the information contained within it.