When it comes to creating a snapshot of process performance that illustrates the “Voice of the Process,” there may be no better tool than the histogram. More than this, the histogram is the starting point for discussions about Capability, a Six Sigma metric. In this session we will share various ways to create the histogram, how to effectively interpret the output, and how to leverage the information contained within it.
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Successful Change Begins With Emotionally Intelligent Leadership
70% of change initiatives fail. Most often, these failures are due to poor performance by leadership.
In this training, we’ll examine why taking an emotionally intelligent approach to leadership can mean the difference between a successful change initiative and one that fails.
Emotionally intelligent leaders are better able to understand how different people adapt to change. These leaders can more effectively address the challenges and issues associated with any change and build greater trust among team members. Greater trust will overcome many of the obstacles associated with change.
You’ll understand that any organizational change is an emotional event. By recognizing what emotions are in play, the emotionally intelligent leader can better manage the change process.
You’ll leave with a greater appreciation of the value of emotionally intelligent leadership and how it can positively impact change at any level in the organization.
Getting the Right People on the Bus
As a follow-up to our program “Successful Change begins with Emotionally Intelligent Leadership,” we take a deeper dive into the social and behavioral elements that define Emotionally Intelligent Leaders from others in their orbit. We will dissect a common model for describing where people fall on the EQ spectrum and discuss ways that you can leverage EQ to create more productive and harmonious relationships. We will also look at how to apply this model to selecting individuals most likely to succeed in change management initiatives, and how to assist others to come along for the ride.
FREE RESOURCE: As part of this program, we’ll offer an article in PDF that you can use as the basis for educating internally.